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Thiess — Customer Testimonial

SERVICES


New Metal Surfaces provided Thiess with remanufacturing machine services and repairs of mining grade machinery. We used HVOF and Twin Wire Arc Spray to complete this work. 



Outcome


We’re the preferred provider for metal spray and machining of Thiess’ Caterpillar components.

COMMENT

“Thiess engage New Metal Surfaces for machining and metal spray on a variety of Caterpillar machinery that require component rebuilds. They are professional, but at the same time, straightforward and easy-going. It is a very good relationship that helps us do our job better because they actively work with us — this is a benefit to them being WA owned and operated.


Additionally, they get everything done on time. When things are needed straight away, they will go out of their way to get it done — nothing is a problem. Their work is always very high quality (you can be sure they will do the job properly, so you don’t have to worry about reworks), and they’re competitively priced. We engage them for a large quantity of work and consistently do three quote surveys; New Metal Surfaces come up best. 


New Metal Surfaces have a great capacity and the capabilities to do everything we need. This means that we don’t need to engage any other resurfacing suppliers which makes things easier.”


—   David White, Workshop Supervisor

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